[When he backs away, Alfyn realizes he's coming on strong - out of worry, but that's not helping anybody. He takes a step back and raises his open hands.]

Sorry I startled you there. It's just, Ophilia's a good friend of mine, and I'm worried about her. Ain't often I see her looking like this.

[Already he's thinking about what might be wrong just based on what the man here said happened. None of it's good.]

I just wanna help. You can stay right here with her if you're not sure about me. Heh, she'd probably like having more people by her side. [He wears a friendly but very worried not quite smile and is using his most soothing voice.] But it looks and sounds pretty serious, and I don't want her to keep hurting any longer than she already has.